At Sportz Biz, your privacy is paramount.

We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Sportz Biz is committed to safeguarding your personal information and will always handle your personal information securely and carefully.

Sportz Biz is committed to complying with all applicable Australian Privacy Laws and ensures that our staff are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.

Why we collect information
We collect information for a number of reasons including:

·         To deliver products or services to you

·         To complete other transactions with you or on your behalf

·         To better understand your requirements and preferences

·         Improve our service

·         Provide offers that are of greater interest or benefit to you

How we collect this information
We collect information in a number of ways:

·         When you order goods or services, particularly when those products are delivered

·         If you use our Lay-By service

·         When you leave goods with us for repair

·         If you open a Sportz Biz Rewards Club, or Sportz Biz trading account with us

·         If you pre-order products or services

·         When you shop in our stores and use your SPORTZ BIZ Rewards Club card or a credit card.

What we collect
The personal information we collect is in most cases supplied by you when you place an order or provide feedback to us.

·         Name

·         Address

·         Delivery address

·         Phone number

·         E-mail address

·         Age details

·         Transaction information.

Who we may share your information with
We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery. This includes organisations such as major delivery companies, out-sourced call centres, mail houses and third party fulfilment contractors. We may also disclose personal information to government authorities as required by law.

In these circumstances, Sportz Biz will ensure that these third parties undertake to protect your privacy.

If you would like to access or update your personal information, write to us at 106 Bridge Mall Ballarat VIC 3350 or contact us on 03 5332 3833. We prefer to receive written requests as in many cases this assists us to verify your identity.

Direct marketing
If you receive marketing offers from Sportz Biz and do not wish to receive them in the future, please call us on 03 5332 3833.

A copy of the Sportz Biz Pty Ltd. Privacy Policy is available from the Sportz Biz website at www.sportzbiz.com.au or you can request a copy by calling our customer service centre on 03 5332 3833.

Access
If you would like to access or update your personal information, write to our Customer Service department at 106 Bridge Mall Ballarat VIC 3350, or email Sportz Biz sales@sportzbiz.com.au or call on 03 5332 3833. We prefer to receive written requests as in many cases this assists us to verify your identity.

A copy of the Sportz Biz Pty Ltd. Privacy Policy is available from the Sportz Biz website at www.sportzbiz.com.au or you can request a copy by calling us on 03 5332 3833.

Security
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

You can request a copy of the Privacy Policy by calling us on 03 5332 3833